Refund policy

Last updated: November 3, 2026

We want you to be happy with your order from Grow Ya Own. If something is not right, contact us and we'll make it right.

Damaged, incorrect, or missing items

If your order arrives damaged, you received the wrong item, or something is missing, email us within 30 days of delivery. Please include your order number and, if possible, a photo of the problem. We will send a replacement or issue a refund.

Other questions about your order

If you have any other concern about a purchase, email us with your order number and a short description. We will review it and work with you on a fair solution.

Seeds and growing results

Germination and plant growth depend on conditions we cannot control, such as soil, weather, watering, and planting method. If you have trouble with a seed packet, let us know. We are happy to help troubleshoot and will consider each case individually.

Returns

Please contact us before sending anything back. We will let you know whether a return is needed and how to send it. Items sent back without contacting us first may not be accepted.

Refunds

Approved refunds go back to your original payment method. Your bank or card issuer may take some additional time to post the refund to your account.

Cancellations

If you need to cancel or change an order, email us as soon as possible. Once an order has shipped, we may not be able to change it.

Contact us

Grow Ya Own
Email: growyaownplants@gmail.com
Mail: PO Box 1111, Fredericksburg, VA 22401